All Systems Operational
Backbone ? Operational
FRA01 - Telehouse Operational
Power Operational
Cooling Operational
Network Operational
Infrastructure Operational
FRA03 - Equinix Operational
Power Operational
Cooling Operational
Network Operational
Infrastructure Operational
FRA04 - Global Switch Operational
Power Operational
Cooling Operational
Network Operational
Infrastructure Operational
Cloud Servers ? Operational
S3 Object Storage ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Network: Software Update of secondary network core switches Apr 18, 2024 22:00 - Apr 19, 2024 00:00 UTC
Update - Unfortunately we have to postpone the maintenance to 18.04.2024 22:00 UTC
Mar 26, 2024 - 10:00 UTC
Scheduled - We will perform a software upgrade on two of our secondary core switches.
Unfortunately we are required to perform a second software upgrade to enable a line card needed for a subsequent bandwidth expansion.
If you are using internal VLANs between different racks you will notice several outages during that time frame.

External connectivity (to/from the Internet) is NOT affected.
Mar 20, 2024 - 13:04 UTC
Network: Uplink maintenance in our DC Apr 23, 2024 21:30-22:30 UTC
During this maintenance we will be increasing the capacity of an uplink that connects server rack(s) and the core infrastructure.

Affected: external connection for all servers and colocation in rows G and H

You might notice short bursts of packet loss during the switch-over.
Posted on Apr 10, 2024 - 11:34 UTC
Network: Secondary network uplink migration May 7, 2024 22:00 - May 8, 2024 01:00 UTC
Update - Unfortunately we have to postpone the maintenance to 07.05.2024 22:00 UTC
Apr 02, 2024 - 08:54 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 02, 2024 - 08:51 UTC
Scheduled - We will migrate internal VLANs on our secondary network to new uplinks to support increasing capacity demands.
During this timeframe it is likely that you will notice several short disruptions of traffic in the secondary network if this traffic is destined for another room in our DC.

External connectivity (to/from the Internet) is NOT affected.
Mar 21, 2024 - 14:59 UTC
Past Incidents
Apr 16, 2024
Network: Maintenance of router and uplinks
Completed - The scheduled maintenance has been completed.
Apr 16, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 08:00 UTC
Scheduled - During this maintenance we will be increasing the capacity of an uplink in our core network.
For this we will be re-routing traffic internally.

This process is seamless and invisible (zero downtime). We are still announcing this to best keep you informed about work carried out on our network.
Apr 15, 14:12 UTC
Apr 15, 2024
Power: Maintenance emergency power system
Completed - The scheduled maintenance has been completed.
Apr 15, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 06:00 UTC
Scheduled - Our datacenter has scheduled a preventive maintenance of emergency power system.
Risk: Low

- 15.04.2024 from 7:00am till 5:00 pm (CET)

The maintenance will be without any interruption or influence with regards to the power supply.
The uninterruptible power supply is not affected by the maintenance work on the emergency power system.
Mar 5, 14:12 UTC
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024
Network: Upgrading uplink in our DC
Completed - The scheduled maintenance has been completed.
Apr 11, 12:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 12:00 UTC
Scheduled - During this maintenance we will be changing an uplink in our core infrastructure. This is in preparation for capacity expansion in the near future.


This process is seamless and invisible (zero downtime). We are still announcing this to best keep you informed about work carried out on our network.
Apr 10, 10:37 UTC
Apr 10, 2024

No incidents reported.

Apr 9, 2024
Network: Servicing uplinks in our DC
Completed - The scheduled maintenance has been completed.
Apr 9, 22:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 22:00 UTC
Scheduled - During this maintenance we will make a change to re-route traffic in our core infrastructure. This is in preparation for capacity expansion in the near future.

Affected: external connectivity for dedicated and colocation customers in rows A, B, C and D as well as the cloud and S3.
You might notice short bursts of packet loss (less than 10 seconds) during the switch-over.
Apr 9, 13:05 UTC
Apr 8, 2024
Network: Servicing uplinks in our DC
Completed - The scheduled maintenance has been completed.
Apr 8, 22:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 22:00 UTC
Scheduled - During this maintenance we will make a change to re-route traffic in our core infrastructure. This is in preparation for capacity expansion in the near future.

Affected: external connectivity for dedicated and colocation customers in rows A, B, C and D as well as the cloud and S3.
You might notice short bursts of packet loss (less than 10 seconds) during the switch-over.
Apr 8, 12:25 UTC
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
Network: Servicing uplinks in our DC
Completed - The scheduled maintenance has been completed.
Apr 4, 22:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 22:00 UTC
Scheduled - During this maintenance we will make a change to re-route traffic in our core infrastructure. This is in preparation for capacity expansion in the near future.

Affected: external connectivity for dedicated and colocation customers in rows A, B, C and D as well as the cloud and S3.
You might notice short bursts of packet loss (less than 10 seconds) during the switch-over.
Apr 4, 10:36 UTC
Apr 3, 2024
Network: Servicing uplinks in our DC
Completed - The scheduled maintenance has been completed.
Apr 3, 22:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 22:00 UTC
Scheduled - During this maintenance we will make a change to re-route traffic in our core infrastructure. This is in preparation for capacity expansion in the near future.

Affected: external connectivity for dedicated and colocation customers in rows A, B, C and D as well as the cloud and S3.
You might notice short bursts of packet loss (less than 10 seconds) during the switch-over.
Apr 3, 11:15 UTC
Apr 2, 2024

No incidents reported.

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